Customer & revenue recovery
Find the customers and sales that almost got away.
Tiddle looks for recoverable opportunities hiding in customer behavior — the first-time buyer who never returned, the regular who is slowing down, or the visitor who showed interest but did not buy — and helps you decide what is worth another look.
Captured visitor
Saved an item, no purchase yet
Interest captured 6 days ago
The gap between systems
Your software records what happened. The harder question is what almost happened.
POS, ecommerce, loyalty, email, booking, and customer tools are good at recording transactions and activity. But your local business can still miss the customer who bought once and disappeared, the regular whose pattern changed, or the visitor who left without buying.
Tiddle focuses on one question:
Where did you almost make money, but didn't?
Non-buyer capture
Turn in-store interest into something you can act on.
A customer does not need to complete a purchase to show meaningful intent. If they scan, save, or interact with a product and then leave, Tiddle helps turn that moment into a visible opportunity — instead of letting it disappear.
Opportunity created
A shopper saved an item but did not purchase — Tiddle turns that moment into something worth another look.
How it works
From signal to opportunity to recovered revenue.
The goal is not to give you more analytics to interpret. It is to make the next useful thing obvious.
- 1
Notice the signal
Tiddle uses the customer activity already available to your business and voluntary customer interactions to recognize patterns worth reviewing.
- 2
Surface the opportunity
Instead of another report, the owner sees a concrete recovery opportunity — who or what changed, and why it may matter.
- 3
Decide what to do
Tiddle supports an appropriate next step while keeping you in control of all customer-facing actions.
- 4
See what came back
When possible, a later purchase can be tied back to the opportunity so recovered customers and revenue are visible.
What Tiddle looks for
Not more customer data. Better reasons to act.
An opportunity is a customer or sales situation where the available signals suggest there may still be value to recover.
Bought once, then disappeared
Spot first-time customers who have moved beyond the return window you would normally expect.
A regular's pattern changed
See when a customer who used to return consistently starts visiting less often.
Interest never became a sale
Keep a path back to people who showed interest, saved something, requested information, or otherwise chose to stay connected.
A recovery action worked
Connect a later purchase back to the opportunity so recovered revenue is visible, not assumed.
Keep the systems you already use.
Tiddle is not trying to become your POS, ecommerce platform, CRM, loyalty program, or marketing suite. Those systems remain useful sources of customer and transaction activity. Tiddle focuses on the layer above them: identifying missed revenue opportunities and helping you act on the ones that matter.
Record
What happened
Detect
What changed
Recover
What is still worth pursuing
Why Tiddle
A recovery system, not another place to manage your business.
Opportunity-first
Tiddle starts with the customer or sale that may still be recoverable, not a blank dashboard or a list of tools.
AI stays underneath
AI can help recognize patterns and support decisions, but you should not need to care which model or prompt made that possible.
Owner-controlled
Customer-facing actions remain understandable and controllable. The product should help you act, not pressure you to automate everything.
Join free
Put your own customer-recovery problem in front of Tiddle.
Join with your business, tell us where customers or sales tend to disappear, and use Tiddle around the recovery opportunities that matter to you.
- Free to join
- No credit card required
- Focused on customer and revenue recovery
- Your input helps shape which recovery signals matter most
FAQ
Clear answers before you join.
- What is Tiddle?
- Tiddle is a customer and revenue recovery product for local businesses. It looks for customers and sales that may still be recoverable, explains why they are worth another look, and helps the owner decide what to do next.
- Is Tiddle a CRM or loyalty program?
- No. Tiddle is not intended to replace your POS, ecommerce platform, CRM, loyalty program, or other systems of record. It focuses on the recovery layer: finding the opportunities those systems can leave scattered or easy to miss.
- What kinds of opportunities can Tiddle identify?
- Examples include first-time buyers who never returned, regular customers whose visit pattern has slowed, voluntarily captured visitors who showed interest but did not purchase, and other situations where customer intent may still turn into revenue.
- Does Tiddle automatically contact customers?
- No, you as the owner stay in complete control. Tiddle can surface an opportunity and support the next step without requiring high value customer-facing actions to happen automatically.
- Is Tiddle an AI tool?
- AI can help Tiddle recognize patterns, summarize why an opportunity matters, and support recovery decisions. But AI is not the product proposition. The value is finding recoverable revenue and helping your business act on it.
- How do you handle people who visit but do not buy?
- Tiddle's approach is based on voluntary value exchange rather than surveillance. A visitor might choose to save an item, request availability, ask for a useful follow-up, or take another action that gives your business a legitimate way to stay connected. Tiddle values both you and your customer's privacy.
- How much does it cost to join?
- You can join Tiddle free. No credit card is required.
One useful question
Which customers or sales are disappearing without you knowing what to do next?
That is the problem Tiddle is built around.